Group 65
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Members
Manage your members details
16 articles in this collection
Written by
Owen Chapman
and
Support team
Adding a member 🙋🏽♂️
How to get your members details in to Clubmate
Written by
Owen Chapman
Updated over a week ago
Adding a membership to an existing member record
Taking payment for a membership
Written by
Owen Chapman
Updated over a week ago
How to download your members details into a spreadsheet
Downloading your members information (inc name & address) in to excel
Written by
Owen Chapman
Updated over a week ago
What does the member online joining experience look like?
Behind the scenes tour of the member portal
Written by
Owen Chapman
Updated over a week ago
Uploading a members photo 📸
How to upload or change a members profile photo manually
Written by
Owen Chapman
Updated over a week ago
Membership renewals - getting Clubmate ready
Your guide to getting Clubmate set up for your renewals
Written by
Owen Chapman
Updated over a week ago
Membership Plans - New / Renew
Product Update November 2020
Written by
Owen Chapman
Updated over a week ago
Online multi-person member profiles 👪
Member portal management of multi-person memberships
Written by
Owen Chapman
Updated over a week ago
Setting up a membership for more than one person 👨👩👦👦
Offering joint or family membership plans
Written by
Owen Chapman
Updated over a week ago
Cancelling a membership
How to cancel an existing membership
Written by
Owen Chapman
Updated over a week ago
Member verification process
How an existing member can access their online account
Written by
Support team
Updated over a week ago
Adding a referrer
How to add a a referrer to a member record
Written by
Owen Chapman
Updated over a week ago
Automated member emails 📧
Membership welcome and confirmation email templates
Written by
Owen Chapman
Updated over a week ago
Deleting a member
How to delete a member from your records
Written by
Owen Chapman
Updated over a week ago
Sharing access to the member portal via your website or by email
Providing online access to the member portal
Written by
Owen Chapman
Updated over a week ago
ID cards explained
How do photo ID cards work?
Written by
Owen Chapman
Updated over a week ago