Should a member request for you to delete all records you hold on them, you can do this in a couple of clicks from the member profile.
Please always check with the member first that this is a genuine request.
Follow these steps:
Go to the relevant Member Profile.
First check if they have an active membership & cancel it if they do.
Then in the top right corner of the hit the options button (desktop view) then select 'Delete Member'
If you are on a mobile this option button is in the side menu
To try and avoid accidental deleting of records, you will then be prompted with a warning box asking you to re-confirm your request to delete.
If you are 100% sure you want to delete the record then click Confirm and the member record will be deleted permanently.
*We are unable to reverse this process so please triple check before confirming the deletion.