Step two - setting up the Activity for your day ticket
An activity is what someone is booking. In the case of a day ticket, this is the ability to fish at your venue.
You need to configure the activity to manage the duration of the session, control the max number of bookings for the session and also provide answer any last minute questions before your customer makes their booking.
Here's how:
Click on the Settings icon in top right hand corner of the screen, scroll down and select 'Activities'
Click on the green Add New Activity button
Now add the name of the Activity, such as Day ticket.
NOTE: If you offer different sessions, such as day fishing or night fishing and they have different settings (eg, max 10 swims day and 5 swms night) you will need to create an activity for each one.
You can now provide more detail for the Day Ticket.
Name - You can update the name you previously created for the activity here.
Duration - Add the number of minutes that the Day Ticket lasts for.
Default Location - Allocate the location where the Day Ticket takes place (this is what you created in step one)
Default Person - for day tickets, we recommend you leave as 'None'
Colour - We recommend allocating a unique colour per activity. This will help you quickly identify specific activities in your clubs diary.
Description - We strongly recommend that you add a relevant description for your Day Ticket. This is the last thing that a customer sees before confirming their booking so it is a great opportunity to provide them with any last minute information and avoid time wasting questions! (eg, pricing, restrictions, special conditions, links to fishery rules etc.).
Activity Image
To help promote your Day Tickets, you can choose to display a photo above the activity in the booking calendar diary. This is really useful if you have more than one venue as it helps customers select the venue they are looking for more quickly.
To upload a photo just click on anywhere in the box. *we recommend trying to keep the images on all activities the same size (300x300) this will help keep the calendar looking it best.
Here's an example of how the Day Ticket would look in the Booking Calendar with an image 👇
Booking Tab
Min no. Attendees - enter the minimum number of attendees for that activity to take place (this will be zero in most cases).
Max no. Attendees - enter the maximum number of attendees for the activity. For example, if you have a maximum capacity of 10 swims/pegs, then you would entry max of 10 attendees *This will not restrict staff or volunteers from adding additional attendees that exceed this limit but it will restrict bookings online once the max has been met.
Bookable online - if this box is ticked then the activity will be available for someone to book online. If it is not ticked then only staff or volunteers will be able to add attendees via the diary.
Non member bookings - by ticking this box, you are allowing non-members with the ability to book this activity. If you are offering Day tickets, Event tickets or Match Tickets to non-members, make sure you tick this box. Please also remember to set up an associated product that non-members can buy in order to access this activity. See Charging a Fee for a Booking for more details.
Allow ticket purchasing - If you want to allow customers to book more than one ticket at a time (eg, for a friend or relative as well) make sure this box is ticked. Otherwise, they will only be able to buy 1 x ticket for themselves. This is particularly relevant for Day Tickets and Open Matches.
Age restriction - Slide the bars to set the min/max age for the activity. use case, you don't want Under 18s to book, set the left bar to 18
Bolt-Ons Tab
Lastly, you have the ability to cross-sell additional products with each booking, eg, rod hire or non-fishing spectator.
To do this, just check any products that you'd like to serve up to the attendee when they make a booking (see products to set these up first).
Membership plans access tab
⚠️ Ticking any of your plans on this tab mean you are giving FREE ACCESS, If your activity is chargeable? do NOT tick anything here. ⚠️
This area is used for giving access to activities, normal use case are AGMs, Booking in to a syndicate fishery that need to track how many are fishing on any set day.
Product access Tab
If your activity has a cost? this is where you connect the product to your activity to tell the system it needs to charge for the activity at check out.
Please see Products on how to set up the product fist or Save the activity & click on +New
Please note that this is NOT the product that grants access to the Day Ticket. We will cover this in step three.
Now the Activity has been configured, it's now time to add the products that customers must buy in order to make their booking.