Step two - setting up the Activity for your day ticket
An activity is what someone is booking. In the case of a day ticket, this is the ability to fish at your venue.
You need to configure the activity to manage the duration of the session, control the max number of bookings for the session and also provide answer any last minute questions before your customer makes their booking.
Here's how:
Click on the Settings icon in top right hand corner of the screen, scroll down and select 'Activities'
Click on the green Add New Activity button
Now add the name of the Activity, such as Day ticket.
NOTE: If you offer different sessions, such as day fishing or night fishing and they have different settings (eg, max 10 swims day and 5 swms night) you will need to create an activity for each one.
You can now provide more detail for the Day Ticket.
Name - You can update the name you previously created for the activity here.
Duration - Add the number of minutes that the Day Ticket lasts for.
Default Location - Allocate the location where the Day Ticket takes place (this is what you created in step one)
Default Person - for day tickets, we recommend you leave as 'None'
Colour - We recommend allocating a unique colour per activity. This will help you quickly identify specific activities in your clubs diary.
Description - We strongly recommend that you add a relevant description for your Day Ticket. This is the last thing that a customer sees before confirming their booking so it is a great opportunity to provide them with any last minute information and avoid time wasting questions! (eg, pricing, restrictions, special conditions, links to fishery rules etc.).
Activity Image
To help promote your Day Tickets, you can choose to display a photo above the activity in the booking calendar diary. This is really useful if you have more than one venue as it helps customers select the venue they are looking for more quickly.
To upload a photo just click on anywhere in the box. *we recommend trying to keep the images on all activities the same size (300x300) this will help keep the calendar looking it best.
Here's an example of how the Day Ticket would look in the Booking Calendar with an image 👇
Booking Tab
Min no. Attendees - leave this as zero for Day Tickets.
Max no. Attendees - enter the maximum number of attendees for the session. For example, if you have a maximum capacity of 10 swims/pegs, then you would entry max of 10 attendees *This will not restrict staff or volunteers from adding additional attendees that exceed this limit but it will restrict day ticket bookings online once the max has been met.
Bookable online - this box must be ticked if you want customers to book online.
Multiple Bookings - if you want to allow customers to book more than one ticket at a time (eg, for a friend or relative as well) make sure this box is ticked. Otherwise, they will only be able to buy 1 x ticket for themselves.
Non Member Booking - unless your fishing venue only offers member based day tickets, this box must be ticked. This allows non-members the ability to buy a day ticket.
Bolt-Ons Tab
Lastly, you have the ability to cross-sell additional products with each booking, eg, rod hire or non-fishing spectator.
To do this, just check any products that you'd like to serve up to the attendee when they make a booking (see products to set these up first).
Please note that this is NOT the product that grants access to the Day Ticket. We will cover this in step three.
Now the Activity has been configured, it's now time to add the products that customers must buy in order to make their booking.