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How to send the Membership confirmation email
How to send the Membership confirmation email

Sending or re-sending the member welcome email

Owen Chapman avatar
Written by Owen Chapman
Updated over 5 years ago

When a member joins online they will automatically receive their Membership confirmation or Welcome email.

However when you process the membership manually, you need to trigger the email yourself.

To do this follow these steps:

If you are re-sending the member confirmation email, firstly locate the member from the members grid and click Edit

Now select the Membership tab and then click Edit next to the Membership plan you'd like to send the email about:

You can now send the member confirmation email by clicking on the blue text as shown below.

*this screen will also be shown after you've collected payment for a membership. For more information on this see Taking Payment for a Membership

That's it! The email has been sent and will be displayed in that members Comms Hub.

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