If you have an unwelcome angler that you want to block from making a booking or purchasing a membership at your venue, you can do this by blacklisting their email address. This will stop them from from creating or accessing an existing member profile.
Why would I use this feature?
There may be times where you'd like to block a person from accessing any services, such as buying a membership, making a booking or even creating a new profile. If you have the person's email address you can now do this using the Block Users feature in Clubmate.
Please note: If you're banning an existing member, you'll need to ensure you also cancel the membership.
How do I set this up?
Step 1 - Head to the 'Settings' menu within the top right hand corner, then select 'Fishery Info' from the dropdown list.
Step 2 - Now head to the 'Club Access' tab
Step 3 -
You'll have the option here to list the email address you like to block. Once you've entered this just click on the red 'Block' button to complete the process.
*Please note that blocking an email address will not stop someone from joining using an alternative email address.