If you have an unwelcome angler that you want to block from making a booking or purchasing a membership at your venue, you can do this by blacklisting their email address. This will stop them from from creating or accessing an existing member profile.

Why would I use this feature?

There may be times where you'd like to block a person from accessing any services, such as buying a membership, making a booking or even creating a new profile. If you have the person's email address you can now do this using the Block Users feature in Clubmate.

Please note: If you're banning an existing member, you'll need to ensure you also cancel the membership.

How do I set this up?

Step 1 - Head to the 'Settings' menu within the top right hand corner, then select 'Club Info' from the dropdown list.

Step 2 - Now head to the 'Club Access' tab

Step 3 -

You'll have the option here to list the email address you like to block. Once you've entered this just click on the red 'Block' button to complete the process.