Clubmate

<b>This is only for the "old ID Card system" before January 2026</b> 

<b>If you are on the new David Miller Artwork ID cards? Please follow <a href="https://support.clubmate.co.uk/en/articles/12819246-membership-id-card-issuing-process">The Membership ID Card Issuing Process</a> Article</b>

At present, we are unable to auto-detect when a membership has been added to an admin users profile. We have plans to remedy this in the future but for now, if you are adding memberships to an Owner, Staff or Bailiff users profile, please let us know if they require a card to be sent. 

You can submit their names individually or in a batch by completing the short form below.

Please ensure that the individuals name, address and photo is up to date. The user must also hold a valid membership in order to receive a card. 

How to request a membership card for bailiffs, staff and owner users

Requesting ID cards for admin users

Find answers and get help from Intercom Support and Community Experts

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Requesting ID cards for admin users

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