Depending on the clubs software settings, some will allow you to update your own photo, however many do not.
If your your photo has been uploaded to your profile and you find that you are unable to change it yourself - this can only be done by an administrator at your club.
If you need to change your photo or been asked to change your photo, please contact your club / venue and provide them with your new photo so that they can update it for you if you are not able to update it your self.
Log in to your Clubmate account. Navigate to the My Profile section. Select the option to update your profile picture. Upload the new image and save the changes.
If the settings allow you to change your photo, you will be presented with these options.
*TIP Max file size is 10MB Ensure the image file meets the platform's format requirements. If changes are not reflecting, refresh the page or clear your browser cache.
If you are presented by this message, Please contact your clubs Admin### For Administrators: Updating Profile Pictures for Members and Staff
Updating Member Profile Pictures
Log in to the administrator account.
Go to the Members List section.
Locate the member whose profile picture needs to be updated.
Update the profile picture directly from their profile page.
Updating Staff Profile Pictures
Log in to the administrator account.
Navigate to Settings > Staff.
Find the staff member whose profile picture needs to be updated.
Update the profile picture from their profile page. Note: Profile pictures cannot be updated via the "switch to profile" option. Ensure you follow the steps above for successful updates.
