We define Bolt-ons as additional up-sell item that your members have the option of purchasing when they are joining online.
The bolt-on(s) is effectively a Product which is presented to the member just after they've chosen their membership plan. It could be anything you want to sell in additional to the membership - eg, physical ID card, merchandise, printed newsletters, donations, keys etc.
The value will then be automatically added to the total value.
So, how do you set them up?
Head over to the Settings Menu, and click Products.
Next, click Add New Product (or edit an existing one)
You'll need to give the bolt-on a name (make sure it is relevant at the point of purchase) and select which product type. Choose Product as the type (only select credits if the bolt-on will provide access to bookings).
On the Basic Options tab, make sure you enter a price. If you are using our ID card service, you can enter any price you wish (it does not need to be the same price as the credits you purchase from us). You can also choose to add a nominal code and add the product to a group if you wish.
Adding a product photo will also help the member identify with the product straight away. If you'd like to upload a photo of the bolt-on, click the grey box on the right and then add your image.
Then click on the Advanced Options tab at the top and select One-off (on joining) in the bolt-on drop down box. Only use the monthly option if you are offering a monthly payment for your membership and would like the bolt-on to be charged every month.
Once you've selected the product as a Bolt-on you now have the option to make it available for all membership plans or just for specific membership plans.
To enable the bolt-on to be available for all membership plans, go back to the Basic options tab and check the box at the bottom labelled 'Available on all membership plans'.
If you only want the bolt-on to be available with specific membership plans, you need to configure this within the relevant Membership plan. Go to the relevant membership plan and add it under the Bolt-ons tab (example Membership plan screen below)
Now click SAVE
How a member sees Bolt-ons
Your member will now see the below screen (with your relevant products displayed) after they've chosen a membership.
Reporting for bolt ons
This is done in a couple of ways:
1) Via the members profile
2) Via reporting
Why ID Card Sales May Be Undercounted
In Clubmate, ID cards purchased as add-ons to memberships are often reported as part of the combined membership transaction. This means that instead of appearing as a separate line item, the ID card's cost is included in the total membership price. As a result, the Product Sales Report may show fewer standalone ID card sales than expected.
1) Via profile - Go to the members list area & locate the member - click on the blue edit button far right of their name - click on membership tab - Now click on the blue edit end of the membership - now click on Purchase tab to see a breakdown of what was purchased.
2) Via reporting are 2 ways: Reporting - set your date range - click on the blue search - now click on Accounting - Product Transaction report Review Till History: Examine the till history for the relevant date range. Look for transactions where the membership price is higher than the standard membership cost. This discrepancy often indicates that an ID card was included in the purchase.
You can also view these via: Operational & performance Report or via Till Report Analyse Price Discrepancies: In the Operational Performance & Reporting section, identify memberships priced above the base membership rate by the cost of the ID card add-on. For example, if the standard membership is priced at £50 and a transaction shows £56.50, the additional £6.50 likely represents the ID card add-on.
More about Product Transaction Report









