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New user training - step by step guide

Helping new volunteers benefit from using Clubmate efficiently

Owen Chapman avatar
Written by Owen Chapman
Updated over a month ago

Hi 👋 and welcome to Clubmate!

We have put together some useful guides on how best to use Clubmate below. 

Depending on your role at the club, not all guides may be relevant so feel free to jump in and out where you see fit.

If you get stuck or have any questions - the quickest way to get in touch is by logging in to your Owners, Staff, Bailiff dashboard. In the bottom right is a green bubble. Clicking on the help icon in the bottom right (like this one 👇)

And click on send us a message support option

Type your message with as much detail as you can. If its in relation to a member? Please include their name. If its an activity? Let us know what the activity is called. If its a membership type, let us know what the membership plan is called & if its about an email? let us know what the email is about & what title you gave it in the subject. This all helps us narrow down any issues & help you faster.

One of the support team will get back to you as soon as we can 😀.

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