Clubmate is migrating our older websites to our tried & tested hosting service & once all the old hosted sites are moved we shall be switching off the old service 1st October 2026.
We recently emailed out about moving your website hosting to a new host, This email was sent from onboarding@clubmate.co.uk by Babs who works for Clubmate Support.
For those concerned about the validity of this email?
Yes it is a genuine email sent by Clubmate.
There are 2 parts to a website:
-The domain that Clubmate does not own, YOU do (that we do not have access to)
-The Hosting is what Clubmate provides (that we do have access to)
We need to point your domain to the new hosting
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What to do now?
Please reply back to onboarding@clubmate.co.uk with the details requested about your domains username & Password.
If you are not sure who your domain is with? Please use Whois.com to look this up & send us the correct log in details
Babs will reach out to arrange further communication & a time when we do the actual switch over.
Are My Login Credentials and Domain Passwords Affected During Migration?
When migrating your website or account, it’s natural to wonder whether your login credentials or domain passwords will be affected. Below, we address these concerns to provide clarity and assurance.
WordPress Login Credentials
Your WordPress login credentials, including your username and password, remain unchanged after a migration. This means you can continue using the same login details to access your WordPress account without any interruptions.
Domain Name and Passwords
Similarly, the domain name and its associated password are not altered during the migration process. You can rest assured that your domain credentials will remain consistent throughout the migration. If you encounter any issues or have further questions, feel free to reach out to our support team for assistance.