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How to Set Up Age Restrictions for Appointments

Manage Appointment Access by Age – Ensure Only Eligible Members Can Book

Owain Rees avatar
Written by Owain Rees
Updated over 10 months ago

Easily control access to bookable appointments with Clubmate’s Age Restrictions feature, ensuring only members within the correct age range can make bookings.


Why Use This Feature?

  • Prevent Incorrect Bookings – Ensure age-restricted appointments are booked only by eligible members.

Use Case Example

A fishery offers a dedicated guide, but due to hazardous wading conditions and health and safety constraints on the venue is only able to guide anglers over the age of 18.

How It Works:

  1. The fishery sets up a guiding appointment with Age Restrictions (18+).

  2. A 18-year-old can book ✅, but a 15-year-old is blocked ❌.

Ideal for:

Supervised Training – Prevent junior members from booking sessions intended for senior members.


How to Set Up Age Restrictions for an Appointment

Step 1: Access the Appointments Page

  • Go to the Settings menu in the admin dashboard (top-right corner).

  • Select Appointment Types from the dropdown list.

Step 2: Edit or Create an Appointment

  • Click Edit on an existing appointment or select Add New Appointment to create one.

Step 3: Set the Age Range

  • Use the first slider to set the minimum age required to book the appointment.

  • Use the second slider to set the maximum age limit.

Step 4: Save Changes

  • Click Save Changes in the top-right corner to apply the settings.

Important Notes

  • Clubmate cannot validate a member’s date of birth.

  • It is the venue’s responsibility to verify the information provided on registration, if required, directly with the member.

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