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How to Set Up Age Restrictions for Appointments
How to Set Up Age Restrictions for Appointments

Manage Appointment Access by Age – Ensure Only Eligible Members Can Book

Owain Rees avatar
Written by Owain Rees
Updated over 2 weeks ago

Easily control access to bookable appointments with Clubmate’s Age Restrictions feature, ensuring only members within the correct age range can make bookings.


Why Use This Feature?

  • Prevent Incorrect Bookings – Ensure age-restricted appointments are booked only by eligible members.

Use Case Example

A fishery offers a dedicated guide, but due to hazardous wading conditions and health and safety constraints on the venue is only able to guide anglers over the age of 18.

How It Works:

  1. The fishery sets up a guiding appointment with Age Restrictions (18+).

  2. A 18-year-old can book ✅, but a 15-year-old is blocked ❌.

Ideal for:

Supervised Training – Prevent junior members from booking sessions intended for senior members.


How to Set Up Age Restrictions for an Appointment

Step 1: Access the Appointments Page

  • Go to the Settings menu in the admin dashboard (top-right corner).

  • Select Appointment Types from the dropdown list.

Step 2: Edit or Create an Appointment

  • Click Edit on an existing appointment or select Add New Appointment to create one.

Step 3: Set the Age Range

  • Use the first slider to set the minimum age required to book the appointment.

  • Use the second slider to set the maximum age limit.

Step 4: Save Changes

  • Click Save Changes in the top-right corner to apply the settings.

Important Notes

  • Clubmate cannot validate a member’s date of birth.

  • It is the venue’s responsibility to verify the information provided on registration, if required, directly with the member.

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