The Clubmate Pay feature offers secure and streamlined payment processing for your members. To help you manage costs effectively, this guide outlines the associated transaction fees, refund costs, and chargeback details.
The fee for all standard UK based cards is 2.3% + 20p
Transaction Fees:
Clubmate Pay Card fees are determined by the type of card used for payments:
Domestic Cards (UK)
Mastercard / Visa domestic consumer cards = 2.3% + 20p per transaction
Mastercard / Visa premium & AMEX cards = 3% + 20p per transaction
International Cards
EEA cards (European Economic Area) = 3% + 20p
Rest of World cards = 3.95% + 20p
Other Fees
Chargebacks: £15 per instance
Refunds: 50p per refund