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Create Guest Ticket Activity (step 2)
Create Guest Ticket Activity (step 2)

Adding an activity for your guest tickets

Owen Chapman avatar
Written by Owen Chapman
Updated over a week ago

Step two - setting up the Activity for your guest ticket

An activity is what someone is booking. In the case of a guest ticket, this is the ability for a member to bring a guest to fish at your venue.

You need to configure the activity to manage the duration of the session, control the max number of guest tickets for the session and also provide answer any last minute answers to questions before your member makes their booking.

Here's how:

Click on the Settings icon in top right hand corner of the screen, scroll down and select 'Activities'

Click on the green Add New Activity button

Now add the name of the Activity, such as Guest ticket.

NOTE: If you have different guest ticket rules or want to manage the number of guest tickets on offer at multiple locations, you will need to create an activity for each one.

You can now provide more detail for the Guest Ticket.

  • Name - You can update the name you previously created for the activity here.

  • Duration - Add the number of minutes that the Guest Ticket lasts for.

  • Default Location - Allocate the location where the Guest Ticket takes place (this is what you created in step one)

  • Default Person - for Guest Tickets, we recommend you leave as 'None'

  • Colour - We recommend allocating a unique colour per activity. This will help you quickly identify specific activities in your clubs diary.

  • Description - We recommend that you add a relevant description for your Guest Ticket. This is the last thing that a member sees before confirming their booking so it is a great opportunity to provide them with any last minute information and avoid time wasting questions! (eg, pricing, restrictions, special conditions, links to guest ticket rules etc.).

Activity Image

To help promote your Guest Tickets, you can choose to display a photo above the activity in the booking calendar diary. This is really useful if you have more than one venue as it helps members select the venue they are looking for more quickly.

To upload a photo just click on anywhere in the box. *we recommend trying to keep the images on all activities the same size (300x300) this will help keep the calendar looking it best.

Here's an example of how the Guest Ticket would look in the Booking Calendar with an image 👇

Booking Tab

  • Min no. Attendees - leave this as zero for Guest Tickets.

  • Max no. Attendees - enter the maximum number of attendees for the session. For example, if you want to offer a maximum capacity of 2 x guest tickets per day, then you would enter a max of 2 attendees *This will not restrict staff or volunteers from adding additional attendees that exceed this limit but it will restrict guest ticket bookings online once the max has been met.

  • Bookable online - this box must be ticked if you want customers to book online.

  • Non Member Booking - this should always be unticked for Guest Tickets as it will stop non-members from being able to buy tickets themselves.

  • Allow Ticket Purchasing? - if you want to allow members to book more than one ticket at a time (eg, if they want to bring more than one guest) make sure this box is ticked. Otherwise, they will only be able to buy 1 x ticket for themselves.

Now the Activity has been configured, it's time to add the products that members must buy in order to make their booking.

On to:

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